Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Please select the date you will be arriving at your destination. This date will help us determine the validity period of your visa.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Select the nationality as it appears on your passport. This must match the nationality on the passport you're using for this application.

Check this box if you want to skip entering your passport information at this moment. You'll need to provide this information later to complete your application.

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Following your application

How to track your application status

Once you have shared your details with us, we keep you informed every step of the way. Here is exactly what to expect — and how to find out where things stand at any time.

What Happens After You Finish

We believe you should never be left wondering. From the moment you send us your details, you will receive friendly, plain-English updates by email at each stage of the journey.

  1. 1

    We confirm we have received your details

    A friendly email arrives within minutes, with your unique reference code. Please keep it safe — it is your simple key to every future update.

  2. 2

    Our specialists review every answer

    A real person reads each line, looking for small typos or anything that needs a gentle correction. If we spot something, we write to you kindly — there is no penalty for needing a second try.

  3. 3

    Your details are sent for processing

    Once everything looks right, we send your details on your behalf. You will receive an email letting you know this has been done.

  4. 4

    The decision arrives

    When the decision is made, we forward it to you straight away with a kind summary of what to do next. No jargon — just clear, calm guidance.

How to Check Your Status at Any Time

There are two simple, gentle ways to find out where your application is.

Write to us by email

Send a short note to [email protected] with your reference code. A real person will reply with the latest, kind summary of where things stand.

Tip: Your reference code looks like UKE-XXXXXXXXXX and was sent to you in your first confirmation email.

Wait for friendly updates

You do not need to do anything. We send a calm email at every stage — received, reviewed, sent for processing, and decided. There is no need to refresh or check repeatedly.

Don't worry: If you do not see our email, please check your spam or junk folder before writing to us.

Common Questions About Tracking

How often will you email me?

We send an email at each meaningful stage — usually three or four messages in total. We will never bombard you with notifications.

What if I lose my reference code?

Don't worry. Write to us with your full name and the email address you used, and we will gently look it up for you.

Can someone else check on my behalf?

Yes, with your permission. A family member or friend can write to us using your reference code and we will reply with the latest update.

Need a kind hand? Support requests can be submitted 24/7 via email. Typical response time is within 24 hours. Write to [email protected] with your reference code and we will reply with care.

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